Effective Date: 21st June 2025
Thank you for shopping with Freskos. This Shipping & Delivery Policy outlines important information regarding the shipment and delivery of orders placed through https://freskos.in.
We currently deliver across major cities and towns in India. If your area is not serviceable, you will be notified during checkout or contacted post-order.
Order Processing: Orders are processed within 24–48 hours of confirmation, excluding Sundays and public holidays.
Delivery Time: Deliver within 2 hours
Please note that these timelines are estimates and may vary due to weather, local restrictions, or courier delays.
Standard Shipping: ₹49 – ₹99 based on location and weight.
Free Shipping: Available on orders above ₹499 (after applying any discounts).
Shipping charges, if applicable, are clearly mentioned at checkout before order confirmation.
Once your order is dispatched, a tracking link will be sent via SMS or email. You can use this link to check the delivery status in real-time.
Our delivery partners will attempt delivery up to 3 times. If the package is undeliverable due to incorrect address or unavailability, the order will be returned to us. Re-shipping can be arranged upon request (additional charges may apply).
All products are packed using hygienic, tamper-evident, and eco-conscious materials to ensure freshness and safety during transit.
While we strive to deliver within committed timelines, delays may occur due to:
Unforeseen weather conditions
Lockdowns or local regulations
Courier partner delays
